Support/FAQ

Support

Product Support

 

Email support

support@bihrle.com

 

Phone support

+1 757.766.2416

 

StallBox Brochure

 

Frequently Asked Questions

  • How do I get started?

    1. Discuss your needs

    We will need to know the aircraft type that you wish to model and will work with you to determine if a model suitable for your needs is available and if not, what level of effort and timeline is required to develop an appropriate model. We will also need to know the simulator system that you wish to upgrade and will assess the feasibility and level of effort required to establish the communication interface with StallBox.

     

    2. Install the StallBox

    We will work with you to establish the communication interface between your simulator and the StallBox. In most cases this will require only a couple days of on-site support to establish the interface and check out the system.

     

    3. Integrate instructor displays

    We will work with you to determine the best implementation of stall training instructor displays, whether this means modifying an existing IOS, integrating a wired desktop display, or using the StallBox mobile app on a wireless tablet display.

     

    4. Conduct SME verification of the model

    A Subject Matter Expert (SME), who we can provide, will need to conduct a subjective assessment to verify the stall model.

     

    5. Issue Statements of Compliance

    Once the SME successfully verifies the stall model, the final step is to issue Statements of Compliance (SOCs) to meet regulatory requirements for the use of the upgraded simulator for stall training.

     

  • Which directives under 14 CFR Part 60 Change 2 does your solution address?

    StallBox solutions provide stall model enhancements for full-stall training and instructor displays for UPRT. Consulting and services to address airframe icing, crosswind gusts, and bounced landing is also available.

  • Has your solution been installed and qualified by the FAA?

    Yes. On April 28 2016, Alaska Airlines’ B737-800 simulator became the first Part 121 training device qualified by the FAA for Full Stall Training under Part 60 Change 2, Directive 2. Since then, STALLBOX solutions have been part of over 25 FAA qualifications.

  • Which aircraft types are supported by StallBox?

    Airplane types include: B737-400, B737-700, B737-800, B757-200, B767-200, A330, A320,  A300, A310, MD/DC-9, MD/DC-10, SAAB 340, ATR 42, ATR 72, and Q400. Full stall models for other configurations can be developed by BAR upon customer request.

  • Will StallBox work with my simulator?

    In most cases, yes. We will work with you to evaluate the suitability of your simulator system for the StallBox implementation and verify that minor host interface modifications are permitted and viable.

  • How much simulator down time is required for installation?

    For typical installations, the StallBox team will require two, 4-hour simulator sessions.

  • Can you provide a Subject Matter Expert (SME)?

    Yes. We maintain a network of qualified stall-modeling Subject Matter Experts (SMEs).

  • Do I need aircraft OEM data?

    We are able to provide OEM-independent stall model solutions. In cases where OEM data are available and supplied by the user, we will use these data to develop custom StallBox solutions to meet customer requirements.

  • What if I only need instructor displays?

    If your simulator already has a UPRT stall model, we can provide a StallBox solution that supplies the data required for the FAA-recommended stall training displays and transmits these data to stall training displays integrated with an existing IOS, a wired desktop display, or a wireless tablet display.

  • Does StallBox increase my liability over an OEM solution?

    No. An examination of tort liability reveals that a non-OEM solution does not increase liability, so long as the software used in flight simulation training devices (“FSTDs”) meets the strict compliance standards for upset prevention and recovery training (“UPRT”) established by the FAA. Please download the whitepaper that addresses this question.

Bihrle Applied Research Inc.

81 Research Drive | Hampton, VA 23666

www.bihrle.com

 

stallbox@bihrle.com

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